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 Anyone have problem claiming golf insurance from chartis?

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mythr
Newbie Golfer
Newbie Golfer


Posts : 37
Join date : 2012-12-17

PostSubject: Anyone have problem claiming golf insurance from chartis?   Wed Mar 13, 2013 1:33 am

Hi All,

my driver head cracked during a pratise session on july last year. was insured with chartis till date they still underwriting it whenever i call them, they will say call me in 1 day but never did. any advice on what to do next?
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MadScientist
Junior Golfer
Junior Golfer


Posts : 112
Join date : 2012-08-29

PostSubject: Re: Anyone have problem claiming golf insurance from chartis?   Wed Mar 13, 2013 9:59 am

Get a name, and direct line of the person dealing with your case.

From there, easier to manage by checking back with one person only.

Cheers!
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mariateo
Senior Golfer
Senior Golfer


Posts : 289
Join date : 2010-12-18

PostSubject: Re: Anyone have problem claiming golf insurance from chartis?   Wed Mar 13, 2013 10:28 am

I'm not under chartis. But whenever I claim for damages/lost, they will require me to do it in writing. Just last year alone, I lost 6 wedges Embarassed
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dennischia
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Newbie Golfer


Posts : 38
Join date : 2011-02-25

PostSubject: Re: Anyone have problem claiming golf insurance from chartis?   Wed Mar 13, 2013 4:08 pm

I was under chartis for travel insurance, just did a recent claim from them. They are pretty slow and will notify you via sms after they process your claim. After handing in the documents, they reimbursed me in 1-2 mths. For your case they seem to be taking a really long time, should keep chasing them.
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Gofnut
Very Active Golfer
Very Active Golfer


Posts : 503
Join date : 2013-02-26
Location : Central

PostSubject: Re: Anyone have problem claiming golf insurance from chartis?   Wed Mar 13, 2013 4:29 pm

I believe insurance companies fall under the purview of Monetary Authority of Singapore. If Chartis's service is that bad, perhaps you can threaten to copy your complaint to MAS. That should get them moving!
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PostSubject: Re: Anyone have problem claiming golf insurance from chartis?   Today at 10:31 pm

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